A voicemail system includes a memory and a processor. The memory can store data relating to one or more users. An incoming communication can be handled by the voicemail system and provided with functionality based upon a user's preferences, for example. The voicemail system can include functionality to allow a user to convert a voicemail message to a desired format and forward voicemail message, for example as a file, to one or more designated destinations. Methods for forwarding one or messages are also disclosed.