A root user identifier of a computing system is disabled. Thereafter, and in response to determining that a problem with the computing system requires root privileges to the computing system to solve, a code patch for installation on the computing system is received from a third party. The code patch is installed on the computing system, resulting in a user identifier temporarily having the root privileges to the computing system. The user identifier is different than the root user identifier is. A password for the user identifier is provided to the third party to permit the third party to solve the problem with the computing system using the root privileges, via the user identifier temporarily having the root privileges to the computing system. The code patch is computer code installable on the computing system.