A network device is configured to receive information relating to factors associated with quality of experience issues. The network device is configured to analyze the information. The network device is configured to predict that a quality of experience factor associated with a particular type of communication will exceed a threshold level a future time. The network device is configured to send a message to the device, the device generating a rule or policy; and the rule or policy instructing one or more other network devices to increase a capacity of the network to prevent the quality of experience factor from exceeding the threshold value at the future time.