Invention Grant
- Patent Title: Secure call environment
- Patent Title (中): 安全呼叫环境
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Application No.: US13293903Application Date: 2011-11-10
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Publication No.: US09100484B1Publication Date: 2015-08-04
- Inventor: Michael Dean Kleck , Einer J. Petersen , Joshua P. Elson , Daniel C. Rojas , Richard A. Sadowski
- Applicant: Michael Dean Kleck , Einer J. Petersen , Joshua P. Elson , Daniel C. Rojas , Richard A. Sadowski
- Applicant Address: US CO Denver
- Assignee: ALPINE ACCESS, INC.
- Current Assignee: ALPINE ACCESS, INC.
- Current Assignee Address: US CO Denver
- Agency: Dorsey & Whitney LLP
- Main IPC: H04M11/00
- IPC: H04M11/00 ; H04M3/51 ; H04M3/42

Abstract:
Embodiments may take the form of a secure call environment and methods related thereto. In one embodiment, a secure call environment for conducting a transaction is provided. The secure call environment includes a processor and a memory coupled to the processor storing instructions executable by the processor to provide secure call environment functionality. The secure call environment is configured to create a communication channel between a caller and an agent, record information entered by the caller, and provide the caller entered information to a client application without agent accessibility to the information.
Information query