An Email processing method and system comprising in response to obtaining an Email, parsing contents of the Email to obtain an Email subject identifier of the Email, at least one new interaction record, and interaction information corresponding to the at least one new interaction record; determining whether there is a merged Email, which has a merge Email subject identifier matching a subject identifier of the Email, and conforms to a predefined interaction content structure comprising at least one interaction record divided by interaction relationship of contents; and in response to that the determination result is yes, merging the at least one new interaction record of the Email into the merged Email to generate a new merged Email based on the interaction information corresponding to the at least one new interaction record.