Invention Grant
- Patent Title: System and method for routing calls
- Patent Title (中): 用于路由呼叫的系统和方法
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Application No.: US12241206Application Date: 2008-09-30
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Publication No.: US09143611B2Publication Date: 2015-09-22
- Inventor: John B. Hartley , Jessie Yu
- Applicant: John B. Hartley , Jessie Yu
- Applicant Address: US NY Armonk
- Assignee: International Business Machines Corporation
- Current Assignee: International Business Machines Corporation
- Current Assignee Address: US NY Armonk
- Agency: Bond Schoeneck & King, PLLC
- Agent George R. McGuire; John Pivnichny
- Main IPC: H04M3/42
- IPC: H04M3/42 ; H04M3/54 ; H04M3/436 ; H04M7/12

Abstract:
A method and system of routing telephone calls from a calling party to a called party including placing a call to a called party, accessing context information associated with the called party, permitting the calling party to opt to continue with the call or terminate the call based on the accessed context information, wherein continuing with the call comprises connecting the call to the called party or selecting a redirection option with the call.
Public/Granted literature
- US20100080376A1 SYSTEM AND METHOD FOR ROUTING CALLS Public/Granted day:2010-04-01
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