发明授权
US09147182B2 Prioritizing responses to communications based on user's efforts in creating communications
有权
根据用户在创建通信中的努力来确定通信响应的优先级
- 专利标题: Prioritizing responses to communications based on user's efforts in creating communications
- 专利标题(中): 根据用户在创建通信中的努力来确定通信响应的优先级
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申请号: US13473332申请日: 2012-05-16
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公开(公告)号: US09147182B2公开(公告)日: 2015-09-29
- 发明人: Kyle G. Brown , Tendai P. Chinoda , Tony J. Efremenko , James E. Fox , Emilio F. Zegarra
- 申请人: Kyle G. Brown , Tendai P. Chinoda , Tony J. Efremenko , James E. Fox , Emilio F. Zegarra
- 申请人地址: US NY Armonk
- 专利权人: International Business Machines Corporation
- 当前专利权人: International Business Machines Corporation
- 当前专利权人地址: US NY Armonk
- 代理机构: Winstead, P.C.
- 代理商 Robert A Voigt, Jr.
- 主分类号: G06F15/16
- IPC分类号: G06F15/16 ; G06Q10/10 ; H04L12/58
摘要:
A method, system and computer program product for prioritizing responses to communications. Various metrics (e.g., the duration of time spent in creating the communication, the number of keystrokes used in creating the communication, the number of words used in creating the communication, the number of mistakes made and corrected in creating the communication, and the number of attachments to the communication) associated with creating a communication are recorded which are used to assess an effort provided by the author in creating the communication. A weighted priority to be associated with responses to the communication is determined based on these recorded metrics. The weighted priority is then assigned to responses to such a communication. In this manner, the responses to the created communication will be able to be prioritized based on the weighted priority thereby enabling the author to determine which responses are more important to read than other responses.
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