Invention Grant
US09218808B2 Computer-implemented system and method for reducing voice transcription error
有权
用于减少语音转录错误的计算机实现的系统和方法
- Patent Title: Computer-implemented system and method for reducing voice transcription error
- Patent Title (中): 用于减少语音转录错误的计算机实现的系统和方法
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Application No.: US14636087Application Date: 2015-03-02
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Publication No.: US09218808B2Publication Date: 2015-12-22
- Inventor: David Milstein
- Applicant: Intellisist, Inc.
- Applicant Address: US WA Seattle
- Assignee: Intellisist, Inc.
- Current Assignee: Intellisist, Inc.
- Current Assignee Address: US WA Seattle
- Agent Patrick J. S. Inouye; Krista A. Wittman
- Main IPC: G10L15/01
- IPC: G10L15/01 ; G10L15/06 ; G10L15/26

Abstract:
A computer-implemented system and method for reducing voice transcription error is provided. Audio data is received during a call and parsed into utterances. A transcribed value and confidence score are assigned to each utterance. Those utterances with low confidence scores are identified as questionable utterances. One of the questionable utterances is selected from the audio data and a pool of questionable utterances is formed. The pool includes the selected questionable utterance and other questionable utterances, from other calls, that are similar to the selected questionable utterance. A size threshold is applied to the pool of questionable utterances. All the questionable utterances in the pool are provided to at least one human transcriber when the pool fails to satisfy the size threshold. Further transcribed values are received from the transcriber for each of the questionable utterances in the pool.
Public/Granted literature
- US20150170639A1 Computer-Implemented System And Method For Reducing Voice Transcription Error Public/Granted day:2015-06-18
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