发明授权
- 专利标题: Expert availability identification
- 专利标题(中): 专家可用性识别
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申请号: US13707960申请日: 2012-12-07
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公开(公告)号: US09300606B2公开(公告)日: 2016-03-29
- 发明人: Judith H. Bank , Liam Harpur , Ruthie D. Lyle , Patrick Joseph O'Sullivan , Lin Sun
- 申请人: International Business Machines Corporation
- 申请人地址: US NY Armonk
- 专利权人: International Business Machines Corporation
- 当前专利权人: International Business Machines Corporation
- 当前专利权人地址: US NY Armonk
- 代理机构: Holland & Knight LLP
- 代理商 Brian J. Colandreo, Esq.; Jeffrey T. Placker, Esq.
- 主分类号: G06F15/16
- IPC分类号: G06F15/16 ; H04L12/58
摘要:
A method, computer program product, and system for identifying experts is described. An indication of a subject matter area associated with a user is received. A list of experts regarding the subject matter area is determined based upon, at least in part, identifying one or more members included in one or more contact rosters associated with the user. A set of experts, included in the list of experts, that are available for instant messaging communication, is identified. A portion of the list of experts is provided to the user in the context of an instant messaging application associated with the user.
公开/授权文献
- US20140164527A1 EXPERT AVAILABILITY IDENTIFICATION 公开/授权日:2014-06-12
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