An example method is provided and may include receiving a DIAMETER-based error over an SWm interface by a first evolved packet data gateway (ePDG) for a user equipment (UE) attempting to connect to the first ePDG; determining an Internet Key Exchange version two (IKEv2) error type corresponding to the DIAMETER-based error; and communicating the IKEv2 error type to the UE over an SWu interface. In some cases, the IKEv2 error type can be included in a notify payload or in a vendor ID payload for an IKE authentication response (IKE_AUTH_RESP) message. By distinguishing the IKEv2 error type, the UE can determine whether the error is a temporary or a permanent type and can determine whether to attempt to connect again to the first ePDG after a period of time or attempt to connect to another ePDG, which can help to reduce unnecessary signaling and provide better connectivity and user experience.