Invention Grant
US09355006B2 Measuring user satisfaction for application programs running on mobile devices
有权
测量在移动设备上运行的应用程序的用户满意度
- Patent Title: Measuring user satisfaction for application programs running on mobile devices
- Patent Title (中): 测量在移动设备上运行的应用程序的用户满意度
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Application No.: US14929290Application Date: 2015-10-31
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Publication No.: US09355006B2Publication Date: 2016-05-31
- Inventor: Ioannis Vlachogiannis , Vasileios Karampinas
- Applicant: Splunk Inc.
- Applicant Address: US CA San Francisco
- Assignee: Splunk Inc.
- Current Assignee: Splunk Inc.
- Current Assignee Address: US CA San Francisco
- Agency: Wong & Rees LLP
- Agent Kirk D. Wong
- Main IPC: G06F11/00
- IPC: G06F11/00 ; G06F11/34 ; G06F11/07 ; G06F9/54 ; G06F11/30 ; G06F9/44

Abstract:
A quality score for a computer application release is determined using a first number of unique users who have launched the computer application release on user devices and a second number of unique users who have encountered at least once an abnormal termination with the computer application release on user devices. Additionally or optionally, an application quality score can be computed for a computer application based on quality scores of computer application releases that represent different versions of the computer application. Additionally or optionally, a weighted application quality score can be computed for a computer application by further taking into consideration the average application quality score and popularity of a plurality of computer applications.
Public/Granted literature
- US20160055071A1 MEASURING USER SATISFACTION FOR APPLICATION PROGRAMS RUNNING ON MOBILE DEVICES Public/Granted day:2016-02-25
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