Invention Grant
US09392108B2 Computer-implemented system and method for efficiently reducing transcription error during a call
有权
用于在呼叫期间有效减少转录错误的计算机实现的系统和方法
- Patent Title: Computer-implemented system and method for efficiently reducing transcription error during a call
- Patent Title (中): 用于在呼叫期间有效减少转录错误的计算机实现的系统和方法
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Application No.: US14977549Application Date: 2015-12-21
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Publication No.: US09392108B2Publication Date: 2016-07-12
- Inventor: David Milstein
- Applicant: Intellisist, Inc.
- Applicant Address: US WA Seattle
- Assignee: Intellisist, Inc.
- Current Assignee: Intellisist, Inc.
- Current Assignee Address: US WA Seattle
- Agent Patrick J. S. Inouye; Krista A. Wittman
- Main IPC: G10L15/01
- IPC: G10L15/01 ; G10L15/06 ; G10L15/26 ; H04M3/42 ; G10L15/22 ; H04M3/51
Abstract:
A computer-implemented system and method for efficiently reducing transcription error during a call is provided. A group of similar questionable utterances is monitored. Each questionable utterance is assigned a transcribed value and is selected from a different call. A sample of the similar questionable utterances is selected from the group and provided to a human transcriber. A further transcribed value for each of the similar questionable utterances in the sample is received from the human transcriber. The further transcribed values for the similar questionable utterances in the sample are compared. Each of the remaining similar questionable utterances in the group are provided to the human transcriber when the compared further transcribed values of the similar questionable utterances in the sample are different.
Public/Granted literature
- US20160112561A1 Computer-Implemented System And Method For Efficiently Reducing Transcription Error During A Call Public/Granted day:2016-04-21
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