A method, a device, and a non-transitory, computer-readable medium stores executable instructions to provide a program service; predict whether a disruption in the program service is to occur; generate and transmit a message, which indicates a predicted disruption of the program service, to user devices; switch to another program device, by the user devices, to receive the program service; transmit another message to the user device when the disruption is over. Additionally, a method, a device, and a non-transitory, computer-readable medium stores executable instructions to provide a failure over service that informs other user devices that an in-home server device is down, and a backup service that includes storing program service data, which includes recorded programs and user settings, on the in-home server device and a cloud device. The backup service also includes a recovery service that restores the program service data when the in-home server device is replaced.