An offline support system operates to record a plurality of request/response pairs exchanged between an application and a web service. The system determines if a current request from the application can be communicated to the web service. Upon a positive determination, the current request is passed to the web service. Upon a negative determination, a most recent recorded request/response pair having a request matching the current request is identified. The response from the identified pair is passed to the application as if it were a response to the current request.