A management apparatus manages a plurality of devices. The management apparatus includes a management part that manages, for each one of the devices, one of communication systems used for carrying out communication between the management apparatus and the one of the devices and a communication data amount between the management apparatus and the one of the devices; a setting part that sets a permissible communication amount for each one of the communication systems; and a determination part that determines whether to be able to provide a service to one of the devices based on a communication data amount required for providing the service to the one of the devices, the permissible communication amount of one of the communication systems used by the one of the devices and a total of the communication data amounts of respective ones of the devices each using the one of the communication systems.