A device may receive a first request to authenticate a user device for an emergency phone call requested by the user device via a wireless local area network (WLAN). The device may authenticate the user device based on the first request. The device may provide an authentication acceptance message, indicating that the user device is authenticated, based on authenticating the user device. The device may receive a second request, based on providing the authentication message, to establish the emergency phone call. The second request may include an emergency access point name (APN). The device may determine that the emergency APN is not provisioned for the user device. The device may provide, based on determining that the emergency APN is not provisioned, an instruction to allow the emergency phone call from the user device using the preconfigured APN.