Embodiments of a system are disclosed for real-time incident control and site management, which enables update-to-date monitoring of every location of a multi-unit site and efficient direction of operations on a site-wide basis. The system communicates with parties onsite via text messaging or similar means, analyzes the communication to determine a status for each unit of the site, and presents a graphical overview of the site with the status information, which allows a commander using the system to control the actions of the parties onsite in an efficient and effective manner. The system also coordinates with support agencies, such as law enforcement agencies, to facilitate assistance of the parties onsite.