- 专利标题: Managing change in an information technology environment
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申请号: US15064675申请日: 2016-03-09
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公开(公告)号: US09614738B2公开(公告)日: 2017-04-04
- 发明人: Peter G. Finn , Manvendra Gupta
- 申请人: International Business Machines Corporation
- 申请人地址: US NY Armonk
- 专利权人: International Business Machines Corporation
- 当前专利权人: International Business Machines Corporation
- 当前专利权人地址: US NY Armonk
- 代理商 Daniel R. Simek
- 主分类号: G06F15/16
- IPC分类号: G06F15/16 ; H04L12/24 ; G06F9/445 ; G06F21/62 ; G06F9/44 ; G06Q10/00
摘要:
In a method for managing change in an information technology (IT) environment, in response to an open change ticket, identifying one or more components of the IT environment that are associated with at least one change operation included in the change ticket. The method further includes identifying information associated with the identified one or more components of the IT environment. The method further includes determining a listing of allowable change operations for the identified one or more components of the IT environment in the change ticket based on the identified information associated with the identified one or more components of the IT environment. The method further includes receiving a user requested change operation. The method further includes determining whether the received user requested change operation is included in the determined listing of allowable change operations.
公开/授权文献
- US20160191347A1 MANAGING CHANGE IN AN INFORMATION TECHNOLOGY ENVIRONMENT 公开/授权日:2016-06-30
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