There is provided a management server including a communication unit configured to communicate with a communication terminal that utilizes a service, and a data processing unit. The data processing unit is configured to receive, from the communication terminal, system configuration information including a memory system configuration of the communication terminal, determine, in accordance with the system configuration information, a memory area in the communication terminal where service data for the communication terminal to utilize the service is recorded or a memory area in the communication terminal from which the service data is read, generate a command to execute a process to access the memory area or service data to be recorded in the memory area, and transmit the command or the service data to the communication terminal via the communication unit.