A method for operating a mobile device. The method includes receiving a software application for the multifunctional document processing device by the mobile device, establishing a local connection with the mobile device to a multifunctional document processing device, and generating with the software application a service request by the mobile device, wherein the service request includes service request data. The method further includes transmitting the service request with the software application to the multifunctional document processing device and receiving, by the software application of the mobile device, return data in response to the service request from the multifunctional document processing device. The mobile device does not provide a location of the mobile device to a service provider of the mobile device.