Invention Grant
- Patent Title: Multicultural communication management
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Application No.: US14821787Application Date: 2015-08-10
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Publication No.: US09684652B2Publication Date: 2017-06-20
- Inventor: Samuel R. Connor , Jonathan W. Jackson , Joseph Kuczynski
- Applicant: International Business Machines Corporation
- Applicant Address: US NY Armonk
- Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
- Current Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
- Current Assignee Address: US NY Armonk
- Agent Kevin Kehe
- Main IPC: G06F17/28
- IPC: G06F17/28

Abstract:
Disclosed aspects include initiating an electronic communication configured to be transmitted to a first intended recipient. Based on a set of profile data, a first cultural indicator may be identified for the first intended recipient. Using a natural language processing technique, a cultural element of the electronic communication may be detected. Based on both the first cultural indicator and the cultural element, a first cultural-version of the cultural element may be determined for the first intended recipient. Using the first cultural-version, a cultural translation object may be established in the electronic communication. In response to establishing the cultural translation object in the electronic communication, the electronic communication may be transmitted to the first intended recipient.
Public/Granted literature
- US20170046336A1 MULTICULTURAL COMMUNICATION MANAGEMENT Public/Granted day:2017-02-16
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