Invention Grant
- Patent Title: At-risk system reports delivery at site
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Application No.: US14928403Application Date: 2015-10-30
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Publication No.: US09690648B2Publication Date: 2017-06-27
- Inventor: Leita Bach Lewis
- Applicant: NETAPP, INC.
- Applicant Address: US CA Sunnyvale
- Assignee: NETAPP, INC.
- Current Assignee: NETAPP, INC.
- Current Assignee Address: US CA Sunnyvale
- Agency: Klein, O'Neill & Singh, LLP
- Main IPC: G06F11/07
- IPC: G06F11/07 ; G06F11/00

Abstract:
The present application describes techniques for providing dynamic at-risk system reports at the site of the at-risk system. The ARS may send information about system health (e.g., values for system health parameters) to a support entity, and may receive a risk assessment from the support entity. The ARS may, alternatively or in addition, receive support information from the support entity. Risk assessments and recommendations may be surfaced on a user interface of the ARS. New risk profiles, risk assessments, and support recommendations may be developed and loaded onto the support entity to provide dynamically updatable support solutions.
Public/Granted literature
- US20170123874A1 AT-RISK SYSTEM REPORTS DELIVERY AT SITE Public/Granted day:2017-05-04
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