- 专利标题: System for interacting with a web visitor
-
申请号: US13293575申请日: 2011-11-10
-
公开(公告)号: US09703668B2公开(公告)日: 2017-07-11
- 发明人: Andrey Ryabchun , Ramesh V. Pattabhiraman , Derek Barnes , Mark Scott , James Barnett
- 申请人: Andrey Ryabchun , Ramesh V. Pattabhiraman , Derek Barnes , Mark Scott , James Barnett
- 申请人地址: US CA Daly City
- 专利权人: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
- 当前专利权人: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
- 当前专利权人地址: US CA Daly City
- 代理机构: Lewis Roca Rothgerber Christie LLP
- 主分类号: G06F15/16
- IPC分类号: G06F15/16 ; G06F11/34
摘要:
A system for interacting with a person browsing a web site has an Internet-connected server and a connected data repository, and software executing on the server from a non-transitory physical medium. The software provides an identity function identifying the person, a selection function checking the data repository for stored information regarding the identified person, including any tracking rules associated with the identified person, and one or more tracking functions monitoring and recording behavior of the person browsing the web site. The one or more tracking functions follow the tracking rules, if any, associated with the identified person in monitoring and recording behavior of the browsing person.
公开/授权文献
- US20130124641A1 System for Interacting with a Web Visitor 公开/授权日:2013-05-16
信息查询