A method, a device, and a non-transitory storage medium to store inventory information pertaining to items stored in a dispensary system; receive a request from a user via a user device to retrieve one of the items from the dispensary system; determine whether the dispensary system stores the one of the items based on the inventory information; validate an identity of the user, a location of the user, date and time, and a location of the dispensary system; determine which of the lockers of the dispensary system stores the one of the items, in response to a successful validation; transmit to the user via the user device, a message indicating one of the lockers in which the one of the items is stored; and transmit to the dispensary system, a command to open the one of the lockers.