An information processing apparatus includes a transmission unit, a notification unit, and an instruction unit. The transmission unit transmits a request for processing to a destination at which the request is accepted. The notification unit makes a notification of destination information including first information used to call the information processing apparatus and second information concerning the requested processing. The instruction unit instructs an external apparatus, when the external apparatus calls the information processing apparatus using the destination information, to perform an operation concerning the requested processing on the basis of the second information.