Invention Grant
- Patent Title: Customer support interface
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Application No.: US13732890Application Date: 2013-01-02
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Publication No.: US09710122B1Publication Date: 2017-07-18
- Inventor: Suvenderan Pillay , Mahendra Manshi Chheda , Suraj Kumar Subrun , Daine Mimico Neale Mamacos , Cornelle Christiaan Pretorius Janse Van Rensburg
- Applicant: Amazon Technologies, Inc.
- Applicant Address: US WA Seattle
- Assignee: Amazon Technologies, Inc.
- Current Assignee: Amazon Technologies, Inc.
- Current Assignee Address: US WA Seattle
- Agency: Thomas | Horstemeyer, LLP
- Main IPC: G06F15/177
- IPC: G06F15/177 ; G06F3/048 ; G06F3/0482 ; H04L12/24 ; G06F11/07
Abstract:
Disclosed are various embodiments for an error support application. Error reports are received and correlated with aggregated known errors. Support is initiated as a function of whether the error is caused by a provided infrastructure service or developer functionality.
Information query
