A user is authenticated based on user features that can be captured by a camera, such as facial features or eye features. In order for the user to be authenticated, an image is captured of the user while the user is within an interaction zone, which is an area that is within both a field of view of the camera and a suitable distance range from the camera. If the user is not within the suitable distance range from the camera, then feedback is provided indicating that the user is not within the suitable distance range from the camera. Various feedback can be provided, such as one or a combination of audio, visual, and haptic feedback. The feedback notifies the user that an adjustment is to be made to the location of the user and/or the camera in order for the user to be within the interaction zone.