Methods are described herein related to providing a workspace that is associated with a voice-request account workspace and that is capable of establishing a session for a user-account. An example method may involve: (a) providing, by a computing system, a workspace on a virtual machine, where the workspace is associated with a voice-request account, where the workspace is accessible to one or more guide computing systems, (b) receiving, at the computing system, authentication information for a user-account, (c) receiving, at the computing system, a request to establish a session for the user-account in the workspace associated with the voice-request account and responsively establishing the session, and (d) providing, by the computing system, the one or more guide accounts with access via the workspace to the session for the user-account.