- Patent Title: Automatic self-help video playback for set-top box troubleshooting
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Application No.: US14477987Application Date: 2014-09-05
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Publication No.: US09729922B2Publication Date: 2017-08-08
- Inventor: Vijay Anand Chidambaram
- Applicant: Verizon Patent and Licensing Inc.
- Applicant Address: US NJ Basking Ridge
- Assignee: VERIZON PATENT AND LICENSING INC.
- Current Assignee: VERIZON PATENT AND LICENSING INC.
- Current Assignee Address: US NJ Basking Ridge
- Main IPC: H04N7/10
- IPC: H04N7/10 ; H04N21/4425 ; H04N21/432 ; H04N17/04 ; H04N21/234 ; H04N21/478 ; H04N21/658 ; H04N21/81
Abstract:
A set-top box (STB) determines an occurrence of a first STB error during operation of the STB, and identifies a first error code that corresponds to the first STB error. The STB maps the first error code to a first self-help video of multiple self-help videos stored at the STB, and plays back the first self-video via a display device coupled to the STB.
Public/Granted literature
- US20160073159A1 AUTOMATIC SELF-HELP VIDEO PLAYBACK FOR SET-TOP BOX TROUBLESHOOTING Public/Granted day:2016-03-10
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