Joint provisioning of cell sector capacity (CSC) and a defined customer service level (CSL) is provided utilizing a knowledge discovery and data mining-assisted multi-radio access technology controller. For example, Strategic Performance Indexes, CSC and CSL, are identified. The relationships between CSC, CSL, ergodic channel capacity (ECC) and an interface load (IL) for a radio network (RN) (or cell sector of an RN) are determined. Extensive information associated with the RN is collected and neural networks analysis is employed to reduce the information to a manageable set including the specific information associated with ECC and IL. The reduced set of information is mapped to ECC and IL using eigenvalue analysis, and the relationships between the ECC, IL, CSC and CSL are employed to determine the CSC and CSL for the RN (or cell sector of the RN). Network assignments and/or parameters can be updated based on the results.