Invention Grant
- Patent Title: Portable continuity object
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Application No.: US14170535Application Date: 2014-01-31
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Publication No.: US09756186B2Publication Date: 2017-09-05
- Inventor: Sergey Fedorov , Mikhail Gilula , Derek Barnes
- Applicant: Genesys Telecommunications Laboratories, Inc.
- Applicant Address: US CA Daly City
- Assignee: Genesys Telecommunications Laboratories, Inc.
- Current Assignee: Genesys Telecommunications Laboratories, Inc.
- Current Assignee Address: US CA Daly City
- Agency: Lewis Roca Rothgerber Christie LLP
- Main IPC: H04M3/523
- IPC: H04M3/523

Abstract:
A method for providing continuity over a series of transactions is provided, comprising the steps of (a) creating a Portable Continuity Object (PCO) as a defined digital package by an instance of PCO software executing on a computerized appliance also capable of communication transaction; (b) providing identity of a person, an address of a communication device and a continuity context in the PCO; (c) sharing the PCO in related transactions, with the PCO updated with information concerning individual transactions by digital equipment enhanced with an instance of PCO software; and (d) providing context continuity in succeeding transactions by accessing the PCO by one or both parties to a transaction.
Public/Granted literature
- US20140241518A1 PORTABLE CONTINUITY OBJECT Public/Granted day:2014-08-28
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