An information management method includes collecting log information of one or more home electrical apparatuses, generating display screen data indicating a status of the log information of the apparatuses corresponding service providers based on the collected log information, where the display screen data includes groups of information each contain information on an apparatus, a service provider corresponding to the apparatus, and log information output from the apparatus, and provision of the log information of each group is individually selectable, providing the display screen data via a network to a display terminal that performs access to a server device, receiving information from the display terminal, which indicates that selection on whether or not provision of the log information is performed, and stopping provision of the log information on the selected group when a determination is made that the refusal of provision of the log information on the selected group is performed.