Invention Grant
- Patent Title: Method and system for managing service intervals for related components
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Application No.: US12429775Application Date: 2009-04-24
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Publication No.: US09817353B2Publication Date: 2017-11-14
- Inventor: Joanna Brown , Timothy Thomas , Nitin Shinoy , Cheryl Koenig , Michael Soures , Kathleen Giuffrida , Michael Kirby
- Applicant: Joanna Brown , Timothy Thomas , Nitin Shinoy , Cheryl Koenig , Michael Soures , Kathleen Giuffrida , Michael Kirby
- Applicant Address: US CT Norwalk
- Assignee: Xerox Corporation
- Current Assignee: Xerox Corporation
- Current Assignee Address: US CT Norwalk
- Agent Kevin Soules; Kermit D. Lopez; Luis M. Ortiz
- Main IPC: G06Q10/00
- IPC: G06Q10/00 ; G03G15/00

Abstract:
A method and system for managing one or more high frequency service items associated with a device. A parent/child relationship between the high frequency service items can be defined to track replacement of components based on a service action related to a child component. A taxonomy of related service items and servicing functions can be specified in an XML document associated with the rendering system. The relationship between the high frequency service items can be indicated utilizing a related component indicator and a HFSI counter. A parent component can be replaced by a maintenance operator and an aggregate child component can be rebuilt by a service engineer in order to retain the component life thereby reducing down time and service costs.
Public/Granted literature
- US20100272450A1 METHOD AND SYSTEM FOR MANAGING SERVICE INTERVALS FOR RELATED COMPONENTS Public/Granted day:2010-10-28
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