Invention Grant
- Patent Title: System and method of message thread management
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Application No.: US14036838Application Date: 2013-09-25
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Publication No.: US09886664B2Publication Date: 2018-02-06
- Inventor: Krishna Kishore Dhara , Venkatesh Krishnaswamy , Rudra Kant
- Applicant: Avaya Inc.
- Applicant Address: US NJ Basking Ridge
- Assignee: Avaya Inc.
- Current Assignee: Avaya Inc.
- Current Assignee Address: US NJ Basking Ridge
- Agency: Sheridan Ross P.C.
- Main IPC: H04L12/58
- IPC: H04L12/58 ; G06N5/02

Abstract:
Disclosed herein are systems, methods, and computer-readable storage device for managing message threads. An example system configured to practice this method can first identify a usage pattern of a user interacting with a message thread. Next, based on that usage pattern, the system can analyze messages in the message thread to identify a high-priority message. Then the system highlights the high-priority message when the system renders the message thread on a display. The messages can be email messages, text messages, instant messages, etc. The system can further associate the high-priority message with a repository, and grant a repository user, access to the high-priority message.
Public/Granted literature
- US20150088784A1 SYSTEM AND METHOD OF MESSAGE THREAD MANAGEMENT Public/Granted day:2015-03-26
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