An elevator control system for controlling a plurality of elevators in an elevator bank includes a processor in communication with a non-transitory memory, and a networking device. The processor executes software instructions that cause the elevator control system to receive an elevator call placed by at least one of a user and a mobile device of the user. The elevator control system wirelessly communicates with the mobile device to determine an elevator criteria set by the user on the mobile device via an elevator control application. The elevator criteria comprises a preference and a requirement. The software instructions allow the processor to determine whether an elevator in the elevator bank meets the requirement and the preference, and an elevator that meets at least the requirement is automatically assigned to the user.