Invention Grant
- Patent Title: Conversational agent response determined using a sentiment or user profile data
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Application No.: US15464935Application Date: 2017-03-21
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Publication No.: US09997158B2Publication Date: 2018-06-12
- Inventor: Johnny Chen , Thomas L. Dean , Qiangfeng Peter Lau , Sudeep Gandhe , Gabriel Schine
- Applicant: Google LLC
- Applicant Address: US CA Mountain View
- Assignee: Google LLC
- Current Assignee: Google LLC
- Current Assignee Address: US CA Mountain View
- Agency: Fish & Richardson P.C.
- Main IPC: G10L15/22
- IPC: G10L15/22 ; G10L15/18 ; G10L13/08 ; G06F17/30 ; G06F21/62

Abstract:
Methods, systems, and apparatus, including computer programs encoded on computer storage media, for handing off a user conversation between computer-implemented agents. One of the methods includes receiving, by a computer-implemented agent specific to a user device, a digital representation of speech encoding an utterance, determining, by the computer-implemented agent, that the utterance specifies a requirement to establish a communication with another computer-implemented agent, and establishing, by the computer-implemented agent, a communication between the other computer-implemented agent and the user device.
Public/Granted literature
- US20170193997A1 Conversational agent response determined using a likely sentiment Public/Granted day:2017-07-06
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