In example embodiments, a system and method for managing contact information requests in a network are provided. Accordingly, a request is received at a contact management system from a user device of a user. The request is for a value for a contact that corresponds to an individual in an address book of the user. An electronic message is sent to and an electronic response received from the individual. Based on the electronic response being a reply in a same format as the electronic message and the reply including the value, the reply is parsed to obtain the value. Based on the electronic response being an indication of activation of a link provided in the electronic message, a form is provided with a field for entering the value. The value obtained from the individual may be automatically provided t the user for updating of their address book.