Disclosed in embodiments of the present disclosure are a message processing method and apparatus, and a device and a storage medium. The method comprises: displaying a received preset message in a session page; in response to determining that the current user triggers jumping to a detail page of the preset message and returns to the session page, determining whether a preset condition is satisfied; and in response to a determining result that the preset condition is satisfied, displaying, in the session page, at least one shortcut operation control corresponding to the preset message.