摘要:
PROBLEM TO BE SOLVED: To enable easy remote supporting between mutual users while saving a complicated trouble such as user registration.SOLUTION: In user terminals 10 and 150 that remotely support each other by a call made to be as a starting point for remote support, the user of the user terminal 150 can access an appropriate user terminal 10 only by selecting a support target device from an address book stored in the user terminal 150, and also can perform a setting operation of another communicably connected device and read the device state thereof, in addition to the target user terminal accessed from the user terminal 150.
摘要:
PROBLEM TO BE SOLVED: To provide a method and system capable of setting up a network device or an electric appliance with an inherent address, without limiting to a terminal connected locally.SOLUTION: A smart phone 100 accesses an inherent address assigned to set up a television set 10-a, and a Web server 200 corresponding to the inherent address responds to the access and displays a guidance, thereby accepting user's input operation. Set-up data on the set up of the television set 10-a is generated and stored on the basis of the input operation from the smart phone 100. Next, the television set 10-a is set up on the basis of the received set-up data.