公开(公告)号：US07664668B2

公开(公告)日：2010-02-16

申请号：US10737946

申请日：2003-12-17

Applicant: Gregory P. Lissy ,  Kevin D. Kraemer ,  Aaron R. Stein

Inventor： Gregory P. Lissy ,  Kevin D. Kraemer ,  Aaron R. Stein

IPC: G06Q10/00

CPC classification number: G06Q30/02 ,  G06Q10/06 ,  G06Q10/06311 ,  G06Q10/06375 ,  G06Q30/0201 ,  G06Q30/0202

Abstract: Techniques are described that provide automated sales-related assistance to sales organizations, such as for multi-tiered sales organizations that are clients of a multi-tenanted network-accessible server hosting a sales lead management service. The automated assistance may include assisting first-tier sales development representatives to qualify leads as sufficiently developed to allow a second-tier sales representatives to efficiently develop sales from them, and by further assisting the second-tier sales representatives to provide meaningful feedback that addresses problems in the lead qualifying process, such as by notifying a sales development representative of the reasons that one of their qualified sales lead was rejected by a sales representative and prompting resolution by that sales development representative. This abstract is provided to comply with rules requiring an abstract, and it is submitted with the intention that it will not be used to interpret or limit the scope or meaning of the claims.

Abstract translation: 描述了向销售组织提供自动销售相关帮助的技术，例如作为托管销售牵头管理服务的多租户网络可访问服务器的客户端的多层次销售组织。 自动化帮助可能包括协助一级销售开发代表将潜在客户资格认定为足够开发，以便二级销售代表能够有效地开发其销售，并进一步协助二级销售代表提供解决问题的有意义的反馈 在领先的资格认证过程中，例如通知销售开发代表他们的合格销售线索被销售代表拒绝并促使销售开发代表解决的原因。 提供本摘要以符合要求摘要的规则，并提交其意图是不会用于解释或限制权利要求书的范围或含义。