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公开(公告)号:US20120226527A1
公开(公告)日:2012-09-06
申请号:US13039036
申请日:2011-03-02
申请人: Dennis Wayne Carwile, JR. , Mathew Timothy Roe , Adam Anthony DiCaprio , Gregory Vincent Permar , Scott Stephen Thomas , Michael John O'Brien , Larry Ray Densmore , Edward Elias Arciniega , Helen Ramsey Noles , Kellie Marie Basher , Ryan Scott Heller , Robert John McLaughlin , Jennifer Leigh McCain , Melodee Coleman , Jeanne Carole Edwards , Dan R. Miller , Stephen Mark Schneeweis , Harold Cooper Keener
发明人: Dennis Wayne Carwile, JR. , Mathew Timothy Roe , Adam Anthony DiCaprio , Gregory Vincent Permar , Scott Stephen Thomas , Michael John O'Brien , Larry Ray Densmore , Edward Elias Arciniega , Helen Ramsey Noles , Kellie Marie Basher , Ryan Scott Heller , Robert John McLaughlin , Jennifer Leigh McCain , Melodee Coleman , Jeanne Carole Edwards , Dan R. Miller , Stephen Mark Schneeweis , Harold Cooper Keener
IPC分类号: G06Q10/00
CPC分类号: H05K13/0486 , G06Q10/107 , G06Q30/0201
摘要: According to some embodiments, a method receives a request for contact information associated with a customer. The method determines a plurality of contact values associated with the customer. The plurality of contact values include a first set of contact values that a first line of business associates with the customer and a second set of contact values that a second line of business associates with the customer. The method determines priority information associated with each contact value. In response to the request for contact information, the method communicates one or more of the contact values. For each contact value being communicated, the method communicates at least some of the priority information associated with the each contact value being communicated.
摘要翻译: 根据一些实施例,一种方法接收与客户相关联的联系信息的请求。 该方法确定与客户相关联的多个联系值。 所述多个联系值包括与客户相关联的第一行业务的第一组联系值以及第二行业务与该客户相关联的第二组联系人值。 该方法确定与每个联系人值相关联的优先级信息。 响应于对联系人信息的请求,该方法传达一个或多个联系人值。 对于正在传达的每个联系人值,该方法传达与正在传达的每个联系人值相关联的至少一些优先级信息。