公开(公告)号：US10970150B1

公开(公告)日：2021-04-06

申请号：US16830061

申请日：2020-03-25

申请人： Atlassian Pty Ltd. ,  Atlassian Inc.

发明人： Matthew David Hunter ,  Matthew Craig Saxby ,  Michael David Howells

IPC分类号： G06F11/00 ,  G06F11/07 ,  G06F3/0482

摘要： Systems and methods for detecting and managing incidents are disclosed. In one embodiment, a method for detecting an incident includes receiving issue data created for an issue tracking system; analyzing the received issue data over a predetermined interval; determining whether a potential incident has occurred based on the analysis; upon determining that a potential incident has occurred, creating an incident management assistant program; identifying one or more relevant users to communicate an alert to; and communicating the alert to the identified relevant users, the alert including a pointer to the incident management program.

公开(公告)号：US11720432B2

公开(公告)日：2023-08-08

申请号：US17592841

申请日：2022-02-04

申请人： Atlassian Pty Ltd. ,  Atlassian Inc.

发明人： Matthew David Hunter ,  Matthew Craig Saxby ,  Michael David Howells

IPC分类号： G06F11/00 ,  G06F11/07 ,  G06F3/0482

CPC分类号： G06F11/0769 ,  G06F3/0482 ,  G06F11/0709 ,  G06F11/0751

摘要： Systems and methods for detecting and managing incidents are disclosed. In one embodiment, a method for detecting an incident includes receiving issue data created for an issue tracking system; analyzing the received issue data over a predetermined interval; determining whether a potential incident has occurred based on the analysis; upon determining that a potential incident has occurred, creating an incident management assistant program; identifying one or more relevant users to communicate an alert to; and communicating the alert to the identified relevant users, the alert including a pointer to the incident management program.

公开(公告)号：US20220156138A1

公开(公告)日：2022-05-19

申请号：US17592841

申请日：2022-02-04

申请人： Atlassian Pty Ltd. ,  Atlassian Inc.

发明人： Matthew David Hunter ,  Matthew Craig Saxby ,  Michael David Howells

IPC分类号： G06F11/07 ,  G06F3/0482

摘要： Systems and methods for detecting and managing incidents are disclosed. In one embodiment, a method for detecting an incident includes receiving issue data created for an issue tracking system; analyzing the received issue data over a predetermined interval; determining whether a potential incident has occurred based on the analysis; upon determining that a potential incident has occurred, creating an incident management assistant program; identifying one or more relevant users to communicate an alert to; and communicating the alert to the identified relevant users, the alert including a pointer to the incident management program.

公开(公告)号：US11243830B2

公开(公告)日：2022-02-08

申请号：US17104890

申请日：2020-11-25

申请人： Atlassian Pty Ltd. ,  Atlassian Inc.

发明人： Matthew David Hunter ,  Matthew Craig Saxby ,  Michael David Howells

IPC分类号： G06F11/00 ,  G06F11/07 ,  G06F3/0482

摘要： Systems and methods for detecting and managing incidents are disclosed. In one embodiment, a method for detecting an incident includes receiving issue data created for an issue tracking system; analyzing the received issue data over a predetermined interval; determining whether a potential incident has occurred based on the analysis; upon determining that a potential incident has occurred, creating an incident management assistant program; identifying one or more relevant users to communicate an alert to; and communicating the alert to the identified relevant users, the alert including a pointer to the incident management program.

公开(公告)号：US20210191802A1

公开(公告)日：2021-06-24

申请号：US17104890

申请日：2020-11-25

申请人： Atlassian Pty Ltd. ,  Atlassian Inc.

发明人： Matthew David Hunter ,  Matthew Craig Saxby ,  Michael David Howells

IPC分类号： G06F11/07 ,  G06F3/0482

摘要： Systems and methods for detecting and managing incidents are disclosed. In one embodiment, a method for detecting an incident includes receiving issue data created for an issue tracking system; analyzing the received issue data over a predetermined interval; determining whether a potential incident has occurred based on the analysis; upon determining that a potential incident has occurred, creating an incident management assistant program; identifying one or more relevant users to communicate an alert to; and communicating the alert to the identified relevant users, the alert including a pointer to the incident management program.

公开(公告)号：US20230359518A1

公开(公告)日：2023-11-09

申请号：US18223322

申请日：2023-07-18

申请人： Atlassian Pty Ltd. ,  Atlassian US, Inc.

发明人： Matthew David Hunter ,  Matthew Craig Saxby ,  Michael David Howells

IPC分类号： G06F11/07 ,  G06F3/0482

CPC分类号： G06F11/0769 ,  G06F3/0482 ,  G06F11/0709 ,  G06F11/0751

摘要： Systems and methods for detecting and managing incidents are disclosed. In one embodiment, a method for detecting an incident includes receiving issue data created for an issue tracking system; analyzing the received issue data over a predetermined interval; determining whether a potential incident has occurred based on the analysis; upon determining that a potential incident has occurred, creating an incident management assistant program; identifying one or more relevant users to communicate an alert to; and communicating the alert to the identified relevant users, the alert including a pointer to the incident management program.