Methods and systems for obtaining profile information from individuals using automation
    4.
    发明授权
    Methods and systems for obtaining profile information from individuals using automation 有权
    使用自动化从个人获取个人资料信息的方法和系统

    公开(公告)号:US08924223B2

    公开(公告)日:2014-12-30

    申请号:US13442271

    申请日:2012-04-09

    申请人: Scott Stillman

    发明人: Scott Stillman

    IPC分类号: G06Q10/00 G06Q30/02

    摘要: Methods and systems obtain profile information from individuals using automation to select and provide the questions that are given to the individual. The answers the individuals provide to the questions can then be used to generate the profile information. Subsequent questions are selected and presented according to analysis of the previous answers. The exchange of the questions and answers occurs over a communications network and may take the form of emails, web page interfaces, wireless data messages, or verbal communication over a voiced call. The answers are analyzed to determine certain characteristics, such as the personality type, mood, and gender of the individual. The subsequent questions are selected based on the characteristics that are found from the answers to facilitate the information exchange between the automated system and the individual.

    摘要翻译: 方法和系统从使用自动化的个人获取个人资料信息,以选择并提供给予个人的问题。 个人提供给问题的答案然后可以用于生成简档信息。 随后的问题根据以前的答案的分析来选择和呈现。 问题和答案的交换通过通信网络进行,并且可以采取电子邮件,网页界面,无线数据消息或通过有声呼叫的语言通信的形式。 对答案进行分析,以确定个人的个性类型,情绪和性别等特征。 随后的问题是根据从答案中找到的特征来选择的,以便于自动化系统与个人之间的信息交换。

    Methods and systems for obtaining profile information from individuals using automation
    5.
    发明授权
    Methods and systems for obtaining profile information from individuals using automation 有权
    使用自动化从个人获取个人资料信息的方法和系统

    公开(公告)号:US08155974B2

    公开(公告)日:2012-04-10

    申请号:US10610045

    申请日:2003-06-30

    申请人: Scott Stillman

    发明人: Scott Stillman

    IPC分类号: G06Q10/00

    摘要: Methods and systems obtain profile information from individuals using automation to select and provide the questions that are given to the individual. The answers the individuals provide to the questions can then be used to generate the profile information. Subsequent questions are selected and presented according to analysis of the previous answers. The exchange of the questions and answers occurs over a communications network and may take the form of emails, web page interfaces, wireless data messages, or verbal communication over a voiced call. The answers are analyzed to determine certain characteristics, such as the personality type, mood, and gender of the individual. The subsequent questions are selected based on the characteristics that are found from the answers to facilitate the information exchange between the automated system and the individual.

    摘要翻译: 方法和系统从使用自动化的个人获取个人资料信息,以选择并提供给予个人的问题。 个人提供给问题的答案然后可以用于生成简档信息。 随后的问题根据以前的答案的分析来选择和呈现。 问题和答案的交换通过通信网络进行,并且可以采取电子邮件,网页界面,无线数据消息或通过有声呼叫的语言通信的形式。 对答案进行分析,以确定个人的个性类型,情绪和性别等特征。 随后的问题是根据从答案中找到的特征来选择的,以便于自动化系统与个人之间的信息交换。

    Method, computer readable medium, and system for assisting a customer in making purchases
    6.
    发明授权
    Method, computer readable medium, and system for assisting a customer in making purchases 有权
    方法,计算机可读介质和用于帮助客户购买的系统

    公开(公告)号:US07454368B2

    公开(公告)日:2008-11-18

    申请号:US10610266

    申请日:2003-06-30

    申请人: Scott Stillman

    发明人: Scott Stillman

    IPC分类号: G06Q30/00

    摘要: Methods and systems assist customers in making purchases for goods and/or services by automating the purchase process while providing the customer the ability to speak the purchasing instructions. The customer may place a voice call into an automated service and verbally request that a purchase of a general nature be made. The verbal request is converted into instruction data. A customer profile is referenced to determine information such as price and brand requirements that govern purchases to be made on behalf of the customer, and a purchase is initiated according to the instruction data and the customer profile. The automated service may, in addition or in the alternative, perform purchase option searches in accordance with the customer profile. The results of the purchase option search are provided to the customer so that the customer may then provide a verbal instruction that a purchase should be made.

    摘要翻译: 方法和系统通过自动化购买过程来帮助客户购买货物和/或服务,同时为客户提供说明采购说明的能力。 客户可以将语音呼叫置于自动服务中,并口头请求购买一般性质。 口头请求被转换为指令数据。 参考客户资料来确定代表客户进行购买的价格和品牌要求等信息,根据指示数据和客户资料启动购买。 另外或替代地,自动化服务可以根据客户简档执行购买选项搜索。 将购买选项搜索的结果提供给客户,以便客户随后可以提供应该进行购买的口头指令。

    Methods and systems for obtaining profile information from individuals using automation
    7.
    发明申请
    Methods and systems for obtaining profile information from individuals using automation 有权
    使用自动化从个人获取个人资料信息的方法和系统

    公开(公告)号:US20050014117A1

    公开(公告)日:2005-01-20

    申请号:US10610045

    申请日:2003-06-30

    申请人: Scott Stillman

    发明人: Scott Stillman

    IPC分类号: G06Q30/00 G09B3/00 G09B7/00

    摘要: Methods and systems obtain profile information from individuals using automation to select and provide the questions that are given to the individual. The answers the individuals provide to the questions can then be used to generate the profile information. Subsequent questions are selected and presented according to analysis of the previous answers. The exchange of the questions and answers occurs over a communications network and may take the form of emails, web page interfaces, wireless data messages, or verbal communication over a voiced call. The answers are analyzed to determine certain characteristics, such as the personality type, mood, and gender of the individual. The subsequent questions are selected based on the characteristics that are found from the answers to facilitate the information exchange between the automated system and the individual.

    摘要翻译: 方法和系统从使用自动化的个人获取个人资料信息,以选择并提供给予个人的问题。 个人提供给问题的答案然后可以用于生成简档信息。 随后的问题根据以前的答案的分析来选择和呈现。 问题和答案的交换通过通信网络进行,并且可以采取电子邮件,网页界面,无线数据消息或通过有声呼叫的语言通信的形式。 对答案进行分析,以确定个人的个性类型,情绪和性别等特征。 随后的问题是根据从答案中找到的特征来选择的,以便于自动化系统与个人之间的信息交换。

    Method, computer readable medium, and system for assisting a customer in making purchases
    8.
    发明授权
    Method, computer readable medium, and system for assisting a customer in making purchases 有权
    方法,计算机可读介质和用于帮助客户购买的系统

    公开(公告)号:US08799093B2

    公开(公告)日:2014-08-05

    申请号:US12273288

    申请日:2008-11-18

    申请人: Scott Stillman

    发明人: Scott Stillman

    IPC分类号: G06Q30/00

    摘要: A method of assisting a customer in making purchases includes receiving a voiced call from the customer at an automated voice services node. Voice instructions from the customer are received through the received voiced call at the voice services node. The voice instructions pertain to the purchase to be made for the customer. The voice instructions are interpreted to generate instruction data. A stored customer profile is located. The customer profile provides governing data for purchases for the customer. An automated purchase is initiated over a communications network in accordance with the instruction data and customer profile.

    摘要翻译: 一种帮助客户进行购买的方法包括在自动语音服务节点处接收来自客户的有声呼叫。 来自客户的语音指令通过语音服务节点处的接收到的语音呼叫接收。 语音说明涉及对客户的购买。 语音指令被解释为产生指令数据。 存储的客户资料位于。 客户资料提供了为客户购买的管理数据。 根据指令数据和客户资料,通过通信网络启动自动购买。

    Methods and Systems for Obtaining Profile Information from Individuals Using Automation
    9.
    发明申请
    Methods and Systems for Obtaining Profile Information from Individuals Using Automation 有权
    使用自动化获取个人资料信息的方法和系统

    公开(公告)号:US20120196262A1

    公开(公告)日:2012-08-02

    申请号:US13442271

    申请日:2012-04-09

    申请人: Scott Stillman

    发明人: Scott Stillman

    IPC分类号: G09B3/00

    摘要: Methods and systems obtain profile information from individuals using automation to select and provide the questions that are given to the individual. The answers the individuals provide to the questions can then be used to generate the profile information. Subsequent questions are selected and presented according to analysis of the previous answers. The exchange of the questions and answers occurs over a communications network and may take the form of emails, web page interfaces, wireless data messages, or verbal communication over a voiced call. The answers are analyzed to determine certain characteristics, such as the personality type, mood, and gender of the individual. The subsequent questions are selected based on the characteristics that are found from the answers to facilitate the information exchange between the automated system and the individual.

    摘要翻译: 方法和系统从使用自动化的个人获取个人资料信息,以选择并提供给予个人的问题。 个人提供给问题的答案然后可以用于生成简档信息。 随后的问题根据以前的答案的分析来选择和呈现。 问题和答案的交换通过通信网络进行,并且可以采取电子邮件,网页界面,无线数据消息或通过有声呼叫的语言通信的形式。 对答案进行分析,以确定个人的个性类型,情绪和性别等特征。 随后的问题是根据从答案中找到的特征来选择的,以便于自动化系统与个人之间的信息交换。

    Personal calendaring, schedules, and notification using directory data
    10.
    发明申请
    Personal calendaring, schedules, and notification using directory data 有权
    使用目录数据进行个人日历,日程安排和通知

    公开(公告)号:US20070121880A1

    公开(公告)日:2007-05-31

    申请号:US11500598

    申请日:2006-08-08

    IPC分类号: H04M3/42

    摘要: Methods and systems are provided for utilizing calling party personal calendaring and scheduling information to facilitate enhanced directory assistance information. After obtaining a directory number for a called party from a subscriber's address book or from a directory assistance service, a voice services node queries a personal scheduling calendar of the called party to determine whether the called party is currently located at a location other than the location accessible by the obtained directory number. If so, the voice services node may obtain an alternate directory number for the current location of the called party, and the voice services node may automatically place a call to the called party via the alternate directory number or provide the alternate directory number to the subscriber.

    摘要翻译: 提供了方法和系统,用于利用主叫方个人日历和调度信息来促进增强的目录辅助信息。 在从订户的地址簿或目录援助服务获得被叫方的目录号码后,语音服务节点查询被叫方的个人调度日历,以确定被叫方当前是否位于除位置之外的位置 可以通过获取的目录号码进行访问。 如果是,语音服务节点可以获得被叫方的当前位置的备用目录号码,并且语音服务节点可以经由备用号码簿号码自动地向被叫方发出呼叫,或者向用户提供备用电话号码 。