Information system comprising interactive multimedia information stations networked with a videophone call centre
    1.
    发明申请
    Information system comprising interactive multimedia information stations networked with a videophone call centre 审中-公开
    包括与视频电话呼叫中心联网的交互式多媒体信息站的信息系统

    公开(公告)号:US20010012052A1

    公开(公告)日:2001-08-09

    申请号:US09779742

    申请日:2001-02-09

    Applicant: FRANCE TELECOM

    CPC classification number: G09F27/00

    Abstract: Information system comprising an assembly of at least one information station (1001, . . . , 100n) which possesses data storage means and means of interaction with at least one user, by exchange of information such as sounds and/or pictures and/or alphanumeric data so as to provide the user with information extracted from the said storage means. Furthermore, the information system comprises a videophone call center (200) connected to the said station (100i) by means of a high bit rate communication network (300) and the said station possesses means, actuatable by the user, for establishing a videophone communication with a terminal so as to enter into communication with an operator holding the information sought by the user.

    Abstract translation: 信息系统包括至少一个信息站(1001,...,100n)的组合,其具有通过交换诸如声音和/或图像的信息和/或字母数字的数据存储装置和与至少一个用户交互的装置 数据,以向用户提供从所述存储装置提取的信息。 此外,信息系统包括通过高比特率通信网络(300)连接到所述站(100i)的可视电话呼叫中心(200),并且所述站具有可由用户激活的用于建立可视电话通信的装置 具有终端,以便与持有用户所寻求的信息的操作员进行通信。

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