公开(公告)号：US09521569B2

公开(公告)日：2016-12-13

申请号：US14567191

申请日：2014-12-11

Applicant: Huawei Technologies Co., Ltd.

Inventor： Ying Li ,  Jianjun Qiu ,  Peng Wu

IPC: H04W24/08 ,  H04L12/24 ,  H04L12/26 ,  H04W24/04

CPC classification number: H04W24/08 ,  H04L41/0631 ,  H04L41/5067 ,  H04L43/50 ,  H04W24/04

Abstract: Embodiments of the present invention provide a fault diagnosis method and apparatus. A service in the fault diagnosis method relates to at least one user, and the fault diagnosis method includes: determining whether a terminal of each user allows performing fault diagnosis for the service; and performing fault diagnosis for the service if the terminal of each user allows performing fault diagnosis for the service. In the embodiments of the present invention, fault diagnosis for the user related service cannot be performed unless allowed by a user terminal or allowed by both the user terminal and a system side. Thereby, it is ensured that fault diagnosis is performed in a secure environment, which better complies with security laws and regulations.

Abstract translation: 本发明的实施例提供一种故障诊断方法和装置。 所述故障诊断方法中的服务涉及至少一个用户，所述故障诊断方法包括：确定每个用户的终端是否允许对所述服务进行故障诊断; 并且如果每个用户的终端允许对该服务执行故障诊断，则对该服务执行故障诊断。 在本发明的实施例中，用户相关业务的故障诊断不能由用户终端允许或用户终端和系统侧都允许进行。 从而确保在安全环境中进行故障诊断，更符合安全法规。