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公开(公告)号：US20120016551A1
公开(公告)日：2012-01-19
申请号：US12839013
申请日：2010-07-19
申请人： Kevin R. Krause , Thomas A. Gault , Paul H. Pebbles , Dana B. Fecher , Steven J. Ross , Armando A. Duer
发明人： Kevin R. Krause , Thomas A. Gault , Paul H. Pebbles , Dana B. Fecher , Steven J. Ross , Armando A. Duer
CPC分类号： B60W20/00 , B60K6/46 , B60W20/12 , B60W50/0097 , B60W50/14 , B60W2050/143 , B60W2050/146 , B60W2510/244 , B60W2530/14 , B60W2550/40 , B60W2550/402 , Y02T10/6217 , Y02T90/168 , Y04S30/12
摘要： The described principles provide a method and system for assisting a user of an electric vehicle in maintaining a charge state of the chargeable onboard energy storage system so as to be able to forgo the use of an auxiliary power unit to great extent. The method, also implemented by the system, comprises identifying charging locations for the vehicle, and prompting the user to charge the vehicle when the vehicle is at a charging location and a charge is need to avoid the use of the auxiliary power unit for a learned or planned journey. The charge reminder my be visible and/or audible within the vehicle and may optionally be remote from the vehicle.
摘要翻译： 所描述的原理提供了一种方法和系统，用于辅助电动车辆的用户维持可充电的车载能量存储系统的充电状态，以便能够在很大程度上放弃对辅助动力单元的使用。 该方法也由系统实现，包括识别车辆的充电位置，并且当车辆处于充电位置时提示用户对车辆充电，并且需要避免使用辅助动力单元来学习 或计划旅程。 充电提醒我在车内可见和/或听到，并且可以可选地远离车辆。
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公开(公告)号：US08160620B2
公开(公告)日：2012-04-17
申请号：US11864227
申请日：2007-09-28
申请人： Kevin R. Krause , Thomas A. Gault
发明人： Kevin R. Krause , Thomas A. Gault
摘要： The present invention detects whether an initial mobile number assignment is suboptimal, resulting in excessive roaming. If excessive roaming is encountered, the telematics service provider determines the effective home area of the telematics unit and assigns an appropriate replacement number to the unit. In this way, the disclosed principles allow a telematics service provider to decrease its roaming charges, and/or those of its users, and more optimally manage its mobile phone number assignments.
摘要翻译： 本发明检测初始移动号码分配是否不是最佳的，导致漫游。 如果遇到过度漫游，则远程信息处理服务提供商确定远程信息处理单元的有效归属区域，并为该单元分配适当的替换号码。 以这种方式，所公开的原则允许远程信息处理服务提供商减少其漫游费用和/或其用户的漫游费用，并且更优化地管理其移动电话号码分配。
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公开(公告)号：US07532708B2
公开(公告)日：2009-05-12
申请号：US11038936
申请日：2005-01-20
IPC分类号： H04M11/00
CPC分类号： B60R25/00 , B60R25/10 , H04M1/6075 , H04M1/72541
摘要： A method for operating three-way calling for a telematics unit including establishing a first connection between a call center and the telematics unit based on a trouble call request, sending call instructions from the call center to the telematics unit via the first connection based on the trouble call request and establishing a second connection from the telematics unit to one of the call center or a contact-problem number associated with the trouble call request based on the call instructions.
摘要翻译： 一种用于对远程信息处理单元进行三方通话的方法，所述方法包括基于故障呼叫请求建立呼叫中心与所述远程信息处理单元之间的第一连接，基于所述第一连接，从所述呼叫中心向远程信息处理单元发送呼叫指令 故障呼叫请求以及基于呼叫指令建立从远程信息处理单元到呼叫中心之一或与故障呼叫请求相关联的联系问题号码的第二连接。
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公开(公告)号：US08718844B2
公开(公告)日：2014-05-06
申请号：US12839013
申请日：2010-07-19
申请人： Kevin R. Krause , Thomas A. Gault , Paul H. Pebbles , Dana B. Fecher , Steven J. Ross , Armando A. Duer
发明人： Kevin R. Krause , Thomas A. Gault , Paul H. Pebbles , Dana B. Fecher , Steven J. Ross , Armando A. Duer
CPC分类号： B60W20/00 , B60K6/46 , B60W20/12 , B60W50/0097 , B60W50/14 , B60W2050/143 , B60W2050/146 , B60W2510/244 , B60W2530/14 , B60W2550/40 , B60W2550/402 , Y02T10/6217 , Y02T90/168 , Y04S30/12
摘要： The described principles provide a method and system for assisting a user of an electric vehicle in maintaining a charge state of the chargeable onboard energy storage system so as to be able to forgo the use of an auxiliary power unit to great extent. The method, also implemented by the system, comprises identifying charging locations for the vehicle, and prompting the user to charge the vehicle when the vehicle is at a charging location and a charge is need to avoid the use of the auxiliary power unit for a learned or planned journey. The charge reminder my be visible and/or audible within the vehicle and may optionally be remote from the vehicle.
摘要翻译： 所描述的原理提供了一种方法和系统，用于辅助电动车辆的用户维持可充电的车载能量存储系统的充电状态，以便能够在很大程度上放弃对辅助动力单元的使用。 该方法也由系统实现，包括识别车辆的充电位置，并且当车辆处于充电位置时提示用户对车辆充电，并且需要避免使用辅助动力单元来学习 或计划旅程。 充电提醒我在车内可见和/或听到，并且可以可选地远离车辆。
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公开(公告)号：US20090088153A1
公开(公告)日：2009-04-02
申请号：US11864227
申请日：2007-09-28
申请人： Kevin R. Krause , Thomas A. Gault
发明人： Kevin R. Krause , Thomas A. Gault
IPC分类号： H04Q7/20
摘要： The present invention detects whether an initial mobile number assignment is suboptimal, resulting in excessive roaming. If excessive roaming is encountered, the telematics service provider determines the effective home area of the telematics unit and assigns an appropriate replacement number to the unit. In this way, the disclosed principles allow a telematics service provider to decrease its roaming charges, and/or those of its users, and more optimally manage its mobile phone number assignments.
摘要翻译： 本发明检测初始移动号码分配是否不是最佳的，导致漫游。 如果遇到过度漫游，则远程信息处理服务提供商确定远程信息处理单元的有效归属区域，并为该单元分配适当的替换号码。 以这种方式，所公开的原则允许远程信息处理服务提供商减少其漫游费用和/或其用户的漫游费用，并且更优化地管理其移动电话号码分配。
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公开(公告)号：US08521548B2
公开(公告)日：2013-08-27
申请号：US12704198
申请日：2010-02-11
申请人： Thomas A. Gault , Matthew R. Mannikka , Dennis M. Bodrie , Laura R. Chmielewski , Richard J. Moll
发明人： Thomas A. Gault , Matthew R. Mannikka , Dennis M. Bodrie , Laura R. Chmielewski , Richard J. Moll
IPC分类号： G06Q10/08
CPC分类号： H04M3/42289 , G06Q30/0282
摘要： The described system and apparatus facilitate the identification, on a per rate center (Npa Nxx) basis, of a best carrier rate center for a wireless subscriber, and also allow detection of errors in a provider's local inventory or in performance reference data. In one aspect, carrier performance data is combined with updated available inventory data via a SIT environment to create a correlated array of rate centers relative to service record and orderable carrier rate center inventory. The described system thus provides improved ordering and forecasting compared to existing systems, and can thus also provide enhanced customer satisfaction and a decrease in customer calls for HFC number change.
摘要翻译： 所描述的系统和设备有助于以每个速率中心（Npa Nxx）为基础识别无线用户的最佳载波中心，并且还允许检测提供商的本地库存或性能参考数据中的错误。 在一个方面，运营商绩效数据通过SIT环境与更新的可用库存数据组合，以创建相对于服务记录和可订购的载波率中心库存的速率中心的相关阵列。 所描述的系统因此与现有系统相比提供了改进的排序和预测，因此也可以提供增强的客户满意度和减少客户对HFC数量变化的呼叫。
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公开(公告)号：US07756252B2
公开(公告)日：2010-07-13
申请号：US11396875
申请日：2006-04-03
摘要： A method for network denial case generation includes receiving a plurality of third-party carrier call records associated with a plurality of subscriber telematics units at a call center wherein each call record includes a call status, determining at least one call record having a failure condition based on the call status, determining a subscriber telematics unit associated with the call record having the failure condition, and determining a network denial case action for the subscriber telematics unit based on the failure condition. A computer usable medium with suitable computer program code is employed for network denial case generation.
摘要翻译： 一种用于网络拒绝案例生成的方法包括在呼叫中心接收与多个用户远程信息处理单元相关联的多个第三方运营商呼叫记录，其中每个呼叫记录包括呼叫状态，确定至少一个具有故障条件的呼叫记录 在所述呼叫状态下，确定与具有所述故障条件的所述呼叫记录相关联的用户远程信息处理单元，以及基于所述故障条件确定所述用户远程信息处理单元的网络拒绝情况动作。 具有合适的计算机程序代码的计算机可用介质被用于网络拒绝案例生成。
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公开(公告)号：US20110196805A1
公开(公告)日：2011-08-11
申请号：US12704198
申请日：2010-02-11
申请人： Thomas A. Gault , Matthew R. Mannikka , Dennis M. Bodrie , Laura R. Chmielewski , Richard J. Moll
发明人： Thomas A. Gault , Matthew R. Mannikka , Dennis M. Bodrie , Laura R. Chmielewski , Richard J. Moll
CPC分类号： H04M3/42289 , G06Q30/0282
摘要： The described system and apparatus facilitate the identification, on a per rate center (Npa Nxx) basis, of a best carrier rate center for a wireless subscriber, and also allow detection of errors in a provider's local inventory or in performance reference data. In one aspect, carrier performance data is combined with updated available inventory data via a SIT environment to create a correlated array of rate centers relative to service record and orderable carrier rate center inventory. The described system thus provides improved ordering and forecasting compared to existing systems, and can thus also provide enhanced customer satisfaction and a decrease in customer calls for HFC number change.
摘要翻译： 所描述的系统和设备有助于以每个速率中心（Npa Nxx）为基础识别无线用户的最佳载波中心，并且还允许检测提供商的本地库存或性能参考数据中的错误。 在一个方面，运营商绩效数据通过SIT环境与更新的可用库存数据组合，以创建相对于服务记录和可订购的载波率中心库存的速率中心的相关阵列。 所描述的系统因此与现有系统相比提供了改进的排序和预测，因此也可以提供增强的客户满意度和减少客户对HFC数量变化的呼叫。
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公开(公告)号：US20110141855A1
公开(公告)日：2011-06-16
申请号：US12636553
申请日：2009-12-11
申请人： Thomas A. Gault , Yaovi S. Bruce
发明人： Thomas A. Gault , Yaovi S. Bruce
CPC分类号： G06Q10/109 , G10L15/26
摘要： Systems and methods for updating information in an electronic calendar are disclosed. One example of the method includes recording a voice-tag memo via an in-vehicle telematics unit, the voice-tag memo containing information related to a calendar appointment, a calendar contact, or combinations thereof. The voice-tag memo is then converted into text via a speech-to-text unit in operative communication with the in-vehicle telematics unit. The method further includes determining, via a calendar comparator of an Internet-enabled program hosting the electronic calendar and in operative communication with the speech-to-text unit, which calendar appointment, calendar contact, or combinations thereof the voice-tag memo is associated with; and uploading the text to an appropriate cell of the calendar. The appropriate calendar cell is selected based upon which calendar appointment and/or calendar contact has the voice-tag memo associated therewith.
摘要翻译： 公开了用于更新电子日历中的信息的系统和方法。 该方法的一个示例包括通过车载远程信息处理单元录制语音标签备忘录，语音标签备忘录包含与日历预约相关的信息，日历联系人或其组合。 然后，语音标签备忘录通过与车载远程信息处理单元可操作地通信的语音到文本单元转换成文本。 该方法还包括经由日历比较器确定承载电子日历并与语音对文本单元进行操作通信的日历比较器，该语音标签备忘录与哪个日历预约，日历联系人或其组合相关联 与; 并将文本上传到日历的适当单元格。 基于哪个日历预约和/或日历联系人具有与其相关联的语音标签备忘录来选择适当的日历单元。
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10.发明授权Method and system for communications between a telematics call center and a telematics unit 有权远程信息处理呼叫中心和远程信息处理单元之间的通信方法和系统公开(公告)号：US07844246B2
公开(公告)日：2010-11-30
申请号：US10850303
申请日：2004-05-20
CPC分类号： H04M1/72552 , H04M3/42068 , H04M3/42391 , H04M3/51 , H04M2201/60 , H04M2250/56
摘要： The invention provides a method and system for communicating between a telematics call center and a telematics unit. A service communication is initiated from a telematics unit to a telematics call center responsive to user input. A text-based acknowledgment is received at the telematics unit from the call center in response to the initiation. A communication mode is established based on communication preference data in response to the acknowledgement. The method and system further comprises providing the communication preference data to the call center. A computer usable medium with suitable computer program code is employed for communicating between a telematics call center and a telematics unit.
摘要翻译： 本发明提供了一种在远程信息处理呼叫中心和远程信息处理单元之间通信的方法和系统。 响应于用户输入，从远程信息处理单元发起服务通信到远程信息处理呼叫中心。 响应于启动，来自呼叫中心的远程信息处理单元接收基于文本的确认。 响应于确认，基于通信偏好数据建立通信模式。 所述方法和系统还包括向呼叫中心提供通信偏好数据。 具有合适的计算机程序代码的计算机可用介质被用于远程信息处理呼叫中心和远程信息处理单元之间的通信。
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