Method and system of knowledge transfer between users of a software application
    1.
    发明授权
    Method and system of knowledge transfer between users of a software application 有权
    软件应用程序用户之间的知识转移方法和系统

    公开(公告)号:US09588777B2

    公开(公告)日:2017-03-07

    申请号:US13995772

    申请日:2012-10-10

    CPC classification number: G06F9/448 G09B19/0053

    Abstract: Knowledge transfer between users of a software application. At least some of the example embodiments are methods including: tracking steps performed by a plurality of users of a software application, and the tracking creates tracked steps; identifying a first task as a first series of steps of the tracked steps, and identifying a second task as a second series steps of the tracked steps, the second series of steps distinct from the first series of steps; and providing, on a display device associated with the software application, an indication of the first series of steps of the first task and the second series of steps of the second task, the providing to a later user interacting with the software application.

    Abstract translation: 软件应用程序用户之间的知识转移。 示例实施例中的至少一些是包括:跟踪由软件应用的多个用户执行的步骤的方法,并且跟踪创建跟踪的步骤; 将第一任务识别为跟踪步骤的第一系列步骤,以及将第二任务识别为跟踪步骤的第二系列步骤,第二系列步骤与第一系列步骤不同; 以及在与所述软件应用相关联的显示设备上提供所述第一任务的所述第一任务和所述第二系列步骤的所述第一系列步骤的指示,所述提供给与所述软件应用交互的较后用户。

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