公开(公告)号：US20250156787A1

公开(公告)日：2025-05-15

申请号：US18509890

申请日：2023-11-15

Applicant: SAP SE

Inventor： HARSHIT GULERIA ,  Praveen Kumar P ,  Prasanna Jain ,  Jaroslav Jaros ,  Nibedita Dutta ,  Sudhir Verma

IPC: G06Q10/0635

Abstract: Disclosed herein are system, method, and computer program product embodiments for outputting a migration note. An embodiment operates by receiving a note, wherein the note is a solution for an incident. The embodiment then extracts incident data associated with the received note, wherein the incident data comprises a description of the incident. The embodiment then calculates, based on the description of the incident, a degree of proximity between the extracted incident data and labeled-incident data, wherein the labeled-incident data indicates whether the labeled-incident data is related to a migration incident. The embodiment then determines that the extracted incident data is related to the migration incident based on the calculated degree of proximity. The embodiment then extracts, from a plurality of notes, the migration note associated with the extracted incident data, and outputs the migration note.