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公开(公告)号：US20200026632A1
公开(公告)日：2020-01-23
申请号：US16039227
申请日：2018-07-18
Applicant: SAP SE
Inventor： Lukas Brinkmann , Janick Frasch , Jan Patrick Klein , Axel Kuhle , Markus Seidl , Benjamin Fischer
Abstract: In some implementations, there is provided a method, which includes receiving, at a recommendation system, a failure notice representing a failure detected by a sensor monitoring an object; comparing, by the recommendation system, the failure notice to a plurality of reference failure notices to identify at least one matching failure notice, the comparing based on a domain-by-domain scoring between the failure notice and the plurality of reference failure notices; and generating, by the recommendation system, a message including a suggested solution including at least one task to remedy the failure, the suggested solution obtained from the at least one matching failure notice. Related systems, methods, and articles of manufacture are also disclosed.
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公开(公告)号：US10740206B2
公开(公告)日：2020-08-11
申请号：US16039227
申请日：2018-07-18
Applicant: SAP SE
Inventor： Lukas Brinkmann , Janick Frasch , Jan Patrick Klein , Axel Kuhle , Markus Seidl , Benjamin Fischer
Abstract: In some implementations, there is provided a method, which includes receiving, at a recommendation system, a failure notice representing a failure detected by a sensor monitoring an object; comparing, by the recommendation system, the failure notice to a plurality of reference failure notices to identify at least one matching failure notice, the comparing based on a domain-by-domain scoring between the failure notice and the plurality of reference failure notices; and generating, by the recommendation system, a message including a suggested solution including at least one task to remedy the failure, the suggested solution obtained from the at least one matching failure notice. Related systems, methods, and articles of manufacture are also disclosed.
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