公开(公告)号：US20170147424A1

公开(公告)日：2017-05-25

申请号：US14946944

申请日：2015-11-20

Applicant: SAP SE

Inventor： Matthias Geiger ,  Nils Obermiller ,  Frank Jentsch ,  Natalia Timchuk ,  Ralf Handl ,  Olaf Tennie ,  Frank Brunswig

IPC: G06F11/07

CPC classification number: G06F11/0706 ,  G06F11/0769 ,  G06F11/32

Abstract: Various embodiments of systems and methods to display an additional message information relevant to a product are described herein. Initially a determination is made whether error message, corresponding to a data processing error related to a product, has a corresponding additional message information related to the product. Next, based on the determined additional message information, an additional message information property of the error message is updated to indicate that the error message has the corresponding additional information. Next, based on the updated additional message information property, the additional message information is converted to obtain a converted additional message information in a markup language. Finally the converted additional message information is forwarded to a user interface, where it is displayed.

公开(公告)号：US09697104B2

公开(公告)日：2017-07-04

申请号：US14961827

申请日：2015-12-07

Applicant: SAP SE

Inventor： Nils Obermiller ,  Frank Brunswig ,  Matthias Geiger ,  Martin Moser ,  Claudia Schmidt

IPC: G06F9/44 ,  G06F11/36 ,  G06F17/30

CPC classification number: G06F17/30174 ,  G06F17/30557

Abstract: A unique identifier is provided for a transaction. The unique identifier provided by a passport library. Corresponding trace and log data is assigned to the unique identifier of the transaction. A UI trace file is generated, the UI trace file comprising the unique identifier and UI trace and log data comprised in the assigned trace and log data. The UI trace file is replicated in a centralized system database and the UI trace file is parsed to extract the unique identifier and the UI trace and log data. Detailed trace and log data is dynamically collected from systems connected to the centralized system based on the unique identifier of the transaction. Detailed trace and log data and the UI trace and log data is aggregated in an end-to-end analysis tool.

公开(公告)号：US10055269B2

公开(公告)日：2018-08-21

申请号：US14946944

申请日：2015-11-20

Applicant: SAP SE

Inventor： Matthias Geiger ,  Nils Obermiller ,  Frank Jentsch ,  Natalia Timchuk ,  Ralf Handl ,  Olaf Tennie ,  Frank Brunswig

IPC: G06F11/00 ,  G06F11/07 ,  G06F11/32

CPC classification number: G06F11/0706 ,  G06F11/0769 ,  G06F11/302 ,  G06F11/3065 ,  G06F11/32 ,  G06F11/327 ,  G06F2201/865

Abstract: Various embodiments of systems and methods to display an additional message information relevant to a product are described herein. Initially a determination is made whether error message, corresponding to a data processing error related to a product, has a corresponding additional message information related to the product. Next, based on the determined additional message information, an additional message information property of the error message is updated to indicate that the error message has the corresponding additional information. Next, based on the updated additional message information property, the additional message information is converted to obtain a converted additional message information in a markup language. Finally the converted additional message information is forwarded to a user interface, where it is displayed.